Hotel Ole Housekeeper Assignment Example | Topics and Well Written Essays - 500 words

Hotel Ole Housekeeper - Assignment ExampleHigh standard of housekeeping therefore becomes essential for customers joy and for their fixture patronage. Moreover, role of housekeeper becomes crucial as room rental constitute around 50% of the revenue, thereby, making customers satisfaction intrinsic part of hotels objectives.Housekeeper is vital part of service industry that is responsible for the overall cleanliness and accept environment of hotel. Housekeeper also ensures Attractive decoration, cleanliness and maintenance of public and office area like reception, corridor, banquet hall, league hall etc. Housekeeper also looks after the comfort, health, hygiene and safety of the guests by ensuring cleanliness and material comfort in the room. The fresh sheets, spotless toilets, clean wardrobe, fast laundry services and good ambience of the room in general, greatly facilitate guests comfort. Effective communication through room service also helps to resolve his/her problems cerebr ate to housekeeping services. He is responsible for the general well-being of the guests and their comfort throughout the stay. The feedback from guests therefore becomes essential cats-paw to assess the level of service of the housekeeper that reflects their level of satisfaction and expectations.The regular appraisal system by supervisory program through feedback and direct communication is important ingredient to monitor and assess the seam specific skills of the housekeepers and to fill in whether the job objectives are fulfilled. It also encourages regular communication with them to understand their expectations, their needs and their requirements vis--vis job fulfillment and job satisfaction. Most importantly, it helps to create an environment of trust and relationship that contributes to higher work productivity and commitment to the organization.The 360 point appraisal/ feedback is another key